The boring but important page
Hi — we tried to write this the way we'd want to read it: plain language up front, then the careful bits that keep everyone honest. STACK ("we," "us," "the app") runs this service. By using it, you agree to this policy. If you don't, please don't use the app.
Last updated: March 28, 2026 · We may update this page; the date above will change when we do.
Account & login: email address and authentication data from our auth provider (e.g. Supabase), session cookies, and basic technical logs (IP, device/browser type, timestamps) typical for web apps.
What you put in the app: names or labels you assign to people on your roster, notes, message content or screenshots you choose to log, tier settings, and similar content you submit.
Billing: if you subscribe, our payment processor (e.g. Stripe) receives and stores payment details — we don't store full card numbers on our servers.
Support & coaching links: if you email us or use third-party booking tools, those channels have their own policies.
To provide, secure, improve, and troubleshoot the service; to process payments; to send transactional or service-related messages; to detect abuse, fraud, or violations of our terms; and to comply with law when required. We don't use your roster content to train public AI models unless we've told you otherwise in writing and offered a clear opt-out where we're required to.
Drafts, screenshot parsing, coaching-style reads, and similar features send relevant text or images to an AI provider under our control. Output is for your use only and can be wrong — it's not professional, legal, medical, or relationship advice. You're responsible for what you send and what you do with replies.
We use cookies and local storage to keep you signed in, remember preferences, and understand basic usage. You can block cookies in your browser; parts of the app may not work without them.
We share data with service providers who process it on our instructions — for example cloud hosting, authentication, database, payments, email delivery, analytics we enable, and AI inference. We may disclose information if we believe in good faith it's required by law, legal process, or to protect the rights, safety, or integrity of users, us, or the public. If we're involved in a merger or acquisition, your information may transfer as part of that transaction subject to this policy or a successor policy you're notified of.
We keep information as long as your account is active and as needed to provide the service, comply with law, resolve disputes, and enforce agreements. You can ask us to delete your account; some records may persist where law or legitimate business needs require (e.g. billing records).
We use industry-typical technical and organizational measures. No method of transmission or storage is 100% secure. You agree we're not liable for unauthorized access beyond our reasonable control, to the maximum extent allowed by law.
Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain processing of your personal information, or to object to processing or opt out of certain uses. Contact us at the email below to make a request. We may need to verify you before responding. If you're in the EEA/UK/Switzerland or California, additional rights may apply under local law; we'll respond as required.
STACK isn't directed at children under 13 (or the age required in your jurisdiction). Don't use the service if you're under that age. If we learn we've collected a child's data without proper consent, we'll delete it.
We may process and store information in the United States and other countries where we or our vendors operate. Those countries may have different data protection rules than yours. By using STACK, you consent to that transfer where consent is a valid basis.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR REPUTATION, ARISING FROM YOUR USE OF THE SERVICE OR THIS POLICY, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT ALLOWED BY LAW.
Questions about this policy or a data request? Use whatever contact method we publish in the app or on this site (e.g. support email or in-app help). We'll get back to you within a reasonable time.
This page is a practical summary, not personalized legal advice. Have a lawyer review it for your entity, jurisdiction, and product — especially if you serve EU/UK users or regulated industries.
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